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  • Customer Service: (916) 388-1750

Terms & Conditions

New Products

Terms & Conditions

Method of Payment

Credit card and PayPal.  You may also send in payment to the store, your order will be placed on a hold until your payment has cleared.


You may order directly from this website or you can call the store from: 10am to 6pm M-F & 10am to 5pm Saturday 


Some items in catalog are intended for export only. Some items are not exportable and will not be exported without the expressed written approval of the U.S. State Department. It is the buyer’s responsibility to obtain the proper licensing and pay for necessary custom’s fees.


All orders are shipped via UPS, USPS or Federal Express ground service, unless other arrangements are made. (Express air shipment costs will be based on the weight of the package). Please call store at: 916-388-1750 for express shipping arrangements and pricing.


We warranty items against manufacture defects for 90 days. Some products have longer manufacturer’s warranty. We will repair or replace product within 90 days at no charge, providing there is no evidence of customer misuse or alteration.

Refund & Exchange Policy

All product merchandise is non-refundable. Therefore, all sales are final. Credit will be given toward the exchange of a defective item of the same or similar model. This includes special order items as well.

Legal Status of Product

It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws regarding the possession and use of any item in this catalog. Certain products may not be sold to minors. By placing an order, the buyer represents that the products ordered will be used only in a lawful manner, and the buyer signifies agreement to these Terms of Sale: The purchaser also represents and warrants that he/she will neither use nor authorize the use of the products(s) by or make available to other persons that will use or apply them in matters that are illegal and/or unauthorized. The purchaser will defend, indemnify, and hold Fox’s Spy Outlet harmless for any claims and actions (including legal and court fees) brought against Fox’s Spy Outlet in connection with any such illegal or unauthorized use.

Product Availability

Some products may not be immediately available and will require a special order process. In some cases a delay of 1-8 days should be anticipated depending on the item requested.